Return Items

First Steps

1. Confirm the Receipt of Goods for items being returned.
2.  Reach out to the Supplier directly to communicate the return. The Vroozi Return process or document does not communicate back to the Supplier. 

Document Return

1. Access the Goods Receipt associated with the item(s) in the ‘Receipts’ tab.
2. Access the completed goods receipt in the ‘Received’ tab.
3. Find the applicable Goods Receipt or PO number. In the right-most column click the action arrow. 

4. This will generate the Goods Receipt Return draft. There are 2 required fields on this draft. 
   • ‘Quantity Returned’ and ‘Reason for Return’. 
5. The RMA or Packing Slip information, and comments fields are optional. 
6. Complete the Return form by selecting ‘Confirm Goods Returned’. 

• A pop up will ask you to reconfirm the return of goods. Select ‘Yes Create’

  

  Success! You have completed the documentation of your goods return. The goods return document can now be accessed under the ‘Returned’ tab with its own unique number.  The new status of this document will be ‘Confirmed’.